Virtually, provided by BerganKDV, is a service available to individuals and businesses to provide guidance and answers to business, financial and technology questions. This service is available to users who are not currently under contract or agreement for the services of which they are inquiring.
This service is one-time and nonrecurring. Full payment provides the user up to one hour of time with a BerganKDV expert.
These are the Terms and Conditions governing the use of this service and the agreement that operates between you and the company. These Terms and Conditions set forth the rights and obligations of all users regarding the use of this service.
Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use this service.
By accessing or using this service, you agree to be bound by these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you may not access this service.
USING THE VIRTUALLY SERVICE
- User submits form and payment.
- Once payment is received a Virtual Ally from BerganKDV will reach out via email or phone to understand the issue/question and ensure the user is routed to the best subject matter expert (SME) for your needs.
- A one-hour call will be set up between you and the SME, guaranteed within two business days. Most meetings are set up within one business day.
- Following your one-hour Virtually service the user will receive a follow up email and survey where you can note your satisfaction with the service.
LIMITATION OF LIABILITY
You expressly waive any claims against Service Provider for loss, injury, or damage of any kind, directly or indirectly, resulting from your use of the services or from any defects therein.
BerganKDV backs the Virtually service with a 100% money back guarantee if a user does not feel like the services rendered met their needs or the defined Terms of Service. To request a refund, the user must email firstname.lastname@example.org within seven days of the provided service. Upon receipt, user will be notified, and a refund will be administered within the following two weeks.
Additionally, BerganKDV can make the decision to cancel a Virtually service and provide a refund if we do not feel we can adequately provide service or support for the requested items.
BerganKDV may at any time revise these terms by updating this posting. By using this website, you agree to be bound by any such revisions and should review this page before every new Virtually interaction.
Updated: April 13, 2020